Mahkota88 Privacy Policy — How We Protect Your Information
Your privacy is our priority. This page explains what information we collect, how it is used, and your rights as a mahkota88 platform user in Malaysia.
Last Updated: 1 January 2026. This Privacy Policy describes how mahkota88 collects, uses, stores, and protects the personal information of users on our Malaysia platform. By using this platform, you agree to the privacy practices described here.
Information We Collect
When you register and use the mahkota88 platform, we collect several categories of information to ensure our services operate securely and efficiently. This information is collected directly from you or automatically as you use the platform.
Account Information
During registration, you are required to provide your full name, email address, phone number, and date of birth. This information is used to verify your identity, manage your account, and ensure that only eligible users can access the platform.
Device & Browser Information
We automatically collect technical information when you access the platform, including device type, operating system, browser type, IP address, and screen resolution. This data helps us optimise the user experience and detect any suspicious access to your account.
Payment Information
For deposits and withdrawals in Malaysian Ringgit (MYR), we record transaction details including the payment method used (FPX, TNG eWallet, DuitNow QR), amount, and transaction time. Full bank account numbers are not stored directly by us — they are processed through third-party payment providers using high-level encryption.
Platform Usage Data
We log activity within the platform, including games played, session duration, betting records, and transaction history. This data is used to deliver better customer support and to help you track your own account activity.
Purpose of Data Use & Cookies
Mahkota88 uses collected information solely for legitimate purposes directly related to the provision of platform services. We do not sell or rent your personal information to any third party for marketing purposes.
Your information is used for the following purposes:
- Verifying your identity and processing new account registrations.
- Processing MYR deposits and withdrawals securely.
- Sending important notifications related to your account, security, and transactions.
- To provide effective customer support whenever you contact us.
- To detect and prevent fraud, multi-accounting, or any activity that violates our terms Terms & Conditions us.
- Improving the platform's technical performance and overall user experience.
Cookies & Tracking Technologies
The mahkota88 platform uses cookies — small text files stored in your browser — to maintain login sessions, remember your preferences, and improve page load speed. Session cookies are automatically deleted when you close your browser, while persistent cookies remain until you manually delete them. You can block cookies through your browser settings, though doing so may affect certain platform features.
Data Storage, Security & Sharing
Mahkota88 stores user data on servers protected with 256-bit SSL encryption. Access to users' personal information is restricted to authorised personnel who require it to perform their duties. All staff are bound by strict confidentiality agreements.
Your data will be retained for as long as necessary to fulfil the purposes outlined in this policy, or for as long as your account remains active. Following account closure, certain information may be kept for an additional period to comply with legal requirements or for dispute resolution purposes.
Third-Party Sharing
Mahkota88 does not share your personal information with third parties except in the following limited circumstances:
- Payment providers: Required transaction information is shared with licensed payment providers to process your MYR deposits and withdrawals.
- Legal requirements: We may disclose information if required by a court order or authorised regulatory authority in Malaysia.
- Fraud prevention: In cases suspected to involve fraud or security threats, relevant information may be shared with the appropriate authorities.
Your Rights as a User
As a mahkota88 platform user, you have the following rights regarding your personal information. You may reach our support team via FAQ page to submit any requests relating to these rights.
You have the right to request a copy of the personal information we hold about you. Requests will be processed within 14 business days.
If your information is inaccurate or out of date, you can request a correction through your account settings or by contacting our support team directly.
You may request the deletion of your account and personal information. Please note that certain data may need to be retained for a specified period to comply with legal obligations.
You may object to the processing of your data for specific purposes. We will review your request and respond within a reasonable timeframe.
Policy Changes & How to Contact Us
Mahkota88 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform improvements. Users will be notified of any material changes via in-platform notifications or their registered email. The last updated date at the top of this page will always be kept current.
Continued use of the mahkota88 platform after any changes are published constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your privacy.
For any enquiries, requests, or complaints regarding your data privacy on the mahkota88 platform, please contact us via:
- Email: [email protected]
- Page FAQ us for general enquiries
- Live chat on the platform (login required)
Your Data Is Safe With Us
Sign up for a mahkota88 account with complete confidence — protecting your privacy and information is our foremost commitment. Check our FAQ us if you have any further questions before getting started.